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Help Centre

How EasyHouse works

What is EasyHouse?

We collect long-term rentals across Vietnam in one place, talk to owners in Vietnamese, check that the place is free and arrange a viewing. You talk to us in English or Russian.

How do I rent a place?

Open a listing, pick a move-in date and term and press “Send request”. We confirm availability and terms with the owner and reply with a viewing time.

Is sending a request free?

Yes. You do not pay anything for a request or a viewing. Never pay anyone before the viewing and a signed contract.

What if the place is already taken?

Listings update several times a day, but good places go fast. If it is taken, we will offer similar options nearby at a similar price.

Prices and payments

What is included in the price?

The price on the site is per month and already includes our service fee. Electricity is usually paid separately by the meter; water, internet and cleaning — we confirm for each place.

How much is the deposit?

Usually 1–2 months of rent, paid with the first month. It is returned at move-out minus any damage. If the owner stated the deposit, you will see it on the listing.

Can I rent for 1–3 months?

Many owners accept short terms, sometimes at a higher monthly price. Choose the term in the request — we will tell you which places agree.

Why are prices in dollars?

For convenience. You pay the owner in Vietnamese dong; the dollar price is calculated at the current rate. You can switch the currency in the menu.

Viewing, contract and living

Are the photos real?

Photos come from the listing. Before the viewing we can send fresh photos or a video of the place.

What about the contract?

Ask for a contract in English or with a translation — we help with that. At move-in, photograph the place and the meter readings, keep receipts for the deposit and every payment.

Do I need to register with the police?

Yes. In Vietnam the owner must register a foreign tenant with the local police (tạm trú). You will need your passport and visa.

For owners

How do I list my place?

Fill in the short form on the “List your place” page — the request comes straight to us and we get back to you.

How much does it cost?

Nothing for you: you get your price in full. Our service fee is paid by the tenant and is already included in the price on the site.

Did not find an answer?

Message us — we answer in English, Russian and Vietnamese.

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